Privacy Policy

Privacy Policy

“LOL Surprise! Room Makeover” app is a Commercial app developed by Firefly Games Inc. This SERVICE is provided by Firefly Games and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. We are committed to the protection of consumer privacy.

For more information about Firefly Games Inc, please see the Company section of our Website at

You have the right to object to the processing of your personal data, including where your personal data is being processed for direct marketing purposes. Further information on this right, and your other rights, is set out below.

1. Information Collection and Use

Firefly Games may collect personal information like name, email address, date of birth,and details regarding your mode of payment, e.g., credit/debit card or account information, when you access certain areas of the Site that require registration or payment for products and services, or if you require more information about those services. Under certain laws, such as the Children’s Online Privacy Protection Act (COPPA), personal information may also include video, photos, voice, geo-location or GPS location data, and persistent identifiers like third-party persistent cookies, IP addresses that may be used to recognize users over time, and across different web sites or online services. Other information that we may collect when you use an App includes unique device identifier (“UDID”), international mobile equipment identity (“IMEI”), mobile equipment identifier (“MEID”) or media access control (“MAC”) address; operating system information such as Microsoft Windows, Mac OS or iOS); and your browser type, such as IE, Chrome, Safari, and Firefox.

While we take all reasonable steps to protect the privacy of our website visitors, we cannot promise that the current limitations of our online applications programming will address every browser setting or honor every personal browser preference. Please return to this privacy policy for further updates on this topic.

2. Use of Information

The personal information that we may collect about you through the Services broadly falls into the following categories:

Information That You Provide Voluntarily

Certain parts of our Services may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details in order to register an account with us, to begin playing Games, to subscribe to marketing communications from us, and/or to submit enquiries to us. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Information That We Collect Automatically

When you use our Services, we may collect certain information automatically from your device. This information may be considered personal information under applicable data protection laws. Specifically, the information we collect automatically includes information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Services, including the games played and the pages of our Website accessed. Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.

Information That We Obtain from Third Party Sources

From time to time, we may receive personal information about you from third party sources (including Facebook), but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.The types of information we collect from third parties include your name and friend list, and we use the information we receive from these third parties to provide features like in-game friends, in-game gifts, and competitive leaderboards.

3. Disclosure of Your Personal Data

We will share your personal data with third parties only in the ways that are described in this Policy.

Group, suppliers, subcontractors, service providers.

We keep your personal data confidential, but may disclose it to any member of our corporate group, our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this Policy.

Government authorities.

In addition, we may disclose your personal data to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).

Potential acquirers or investors.

If we are involved in a merger, acquisition, or sale of all or a portion of our business or assets, the personal data we hold may be included as part of that sale, in which case you will be notified via email, your account and/or a prominent notice on the Website/App of any changes in ownership or use of your personal data, as well as any choices you may have.


We may also disclose your personal information to third parties in order to enforce or apply the terms of agreements, to investigate potential breaches, or to protect the rights, property or safety of us, our personnel or customers, or others.


We may also disclose your personal data, to the extent necessary, to application stores or platforms (such as the Apple App Store and Google Play Store) if that is required, for example, for fulfilment of an order you make (e.g. if needed to fulfil an App/Website order) or in order to investigate or prevent fraud.

We only permit our suppliers and subcontractors to process your personal data for specified purposes and in accordance with our instructions. All our third-party service providers are required to take appropriate security measures to protect your personal data.

Other Third Party Data Collection

If you download or purchase one of our Apps, or use our Apps to make in-App purchases, you may be required to register and login to third-party platforms such as the Apple App Store, or Google Play. When downloading or using an App with online features through your mobile device, the App will typically collect and process certain device information and App-specific information. You should review the privacy policy and terms of use of the mobile app stores before downloading or using any app, and check your device and App settings for control options.

4. Children

We have designed the Services for the enjoyment of children of all ages. Therefore we are aware that we must be extra cautious when processing personal data. Due to the nature of our Services, we do collect and use data relating to children in order to provide our Services and let them engage with the App. We fully appreciate that children need particular protection when their personal data is collected and processed because they may be less aware of the risks involved. As such we only use their personal data for the limited purposes set out in this Privacy Policy.

If a parent or guardian becomes aware that their child has provided us with information without their knowledge or approval, they should contact us at We will seek to delete such information from our files within a reasonable time.

5. Data Privacy For California Residents

Under California law, as of January 1, 2020, you are entitled to ask if we have records of your personal information, what that information may be, and to have it deleted from our records. If you want to make such an inquiry, contact us at

6. International Data Transfers

Where necessary, there are agreements in place to ensure that personal data is processed using appropriate safeguards that meet the requirements of data protection laws. Specifically, our servers are located in the United States, and our group companies and third party service providers and partners operate around the world. This means that when we collect your personal information we may process it in any of these countries.

If you would like to find out more about these safeguards or if you have any other queries or comments in relation to this Policy, please let us know by emailing us at

7. Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2021-07-01.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at